Incorrect Margin information displayed in APP and Web.
Kraken said it was investigating incorrect margin information shown in its app and web interface for a subset of clients. Another report on the same issue said some users were affected on both the app and website, while the scope of the problem and progress on a fix were not disclosed.
What this rests on
What it means
Each sentence links inside to the piece that supports it.
Users who check margin data on Kraken’s app or website are the ones who would notice this first, because the incorrect information was shown in those interfaces for a subset of clients. That means the affected group had to contend with data on margin that Kraken said it was still investigating on Oct. 9 at 10:07 UTC.
In practice, the visible change is that Kraken identified incorrect margin information in both its app and web interface, rather than leaving the issue unmentioned. What is not changed, from what is stated here, is that the exchange had not disclosed the size of the problem or the progress of any fix.
Market reaction
The move was larger before the first headline than after. That is an observation, not an explanation: the market also moves on things nobody publishes.
How the story was built
Every piece in order, with the time its news medium declares — if it is not believable we use ours and say so — and what it added to what was already known at that point. Arriving first is not the same as adding something.
Has this happened before?
Nothing comparable yet.